We’ve been in the plumbing industry for a very long time, with almost 50 years of experience servicing homes like yours! We’ve helped your neighbours with their clogged drains, leaks, and huge plumbing emergencies. You name it — we’ve got experience with it. We love what we do, and our happy customers are what’s kept us in the Ottawa plumbing industry for all these decades. We strive to give you an excellent experience from the very moment that you give us a call to the moment we complete your service. We know our customers are the reason we get to do what we love. We’ll treat you with the excellent service you deserve for being a Mr. Rooter Ottawa customer.
Meet Our Team of Experienced Ottawa Plumbers
We take customer satisfaction seriously and ensure our high standards are met when selecting who we add to our team. We only take on knowledgeable professionals who have the right training. We cannot stress enough how important it is to have trained and licensed individuals taking care of your most precious investment — your house. Imagine having a small issue with the plumbing in your Ottawa home, hiring someone without a license to fix it, and having something break even further. Now you’ve got an even bigger and costlier job on your hands than you started out with. Unfortunately, this happens to many Canadians who don’t realize the importance of trusting their homes to expertly trained service professionals like ours!
We’ll Explain Your Plumbing Issues
We truly pride ourselves on our customer service. Plumbing can be confusing to anyone who has no experience with it. We know that, and we will work to make you feel comfortable with our services by helping to explain what is required without using complicated terminology or inadequate explanations. Our Ottawa Plumbers make sure that you’re kept in the loop of anything they’ve assessed in your home. That way, you can make a well-informed decision on the next steps you’d like to take.
Your comfort is very important to us. Our team is trained to ensure our customers know exactly what issues we’ve found on your property and precisely the steps we plan to take to repair the problem. You’ll have full control of the decision process, and we’ll tell you the cost of anything we do before we do it. We don’t hide any fees from you. The price will not change after the job is done! And before we go, we’ll ensure that you know how to maintain your plumbing system and any changes we’ve made. We want to help you negate any future problems in your Ottawa home.
We Treat Your Ottawa Home as If It’s Our Own
When you welcome us into your home to complete our services, we keep in mind that your home is your castle, and we promise to respect it. We always wear boot covers to keep your home spotless and take extra caution in the snowy or rainy seasons that we have in Ottawa. Plumbing jobs can get a little messy, and if we’ve caused any untidiness, we’ll clean it up before we go. If we’ve moved any furniture to access the plumbing issue, we’ll put it back where it was once the job is done. We aim to leave your home in a better condition than we found it.
